Roofing Service Technician / Job Supervisor
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About Us
Associate Roofing is a trusted leader in the roofing industry, serving homeowners and businesses in Braintree, MA, and the surrounding areas. With a commitment to quality craftsmanship, exceptional customer service, and innovative roofing solutions, we take pride in delivering custom roofing projects that exceed expectations. Our team is dedicated to building lasting relationships with our clients and ensuring every project is completed to the highest standards.
We are seeking a skilled and experienced Roofing Service Technician / Job Supervisor to join our team. This is a hands-on, technical role that requires roofing or carpentry expertise, strong leadership skills, and the ability to manage on-site operations while delivering exceptional service to our clients.
Position Overview:
As a Roofing Service Technician / Job Supervisor, you will be the boots on the ground during roofing projects, ensuring work is completed efficiently, safely, and to the highest quality standards. You will work closely with roofing crews, interact directly with homeowners, and manage service calls to address repairs and maintenance needs. This role requires a combination of technical expertise, problem-solving skills, and the ability to lead and inspire teams.
Key Responsibilities:
- On-Site Leadership: Supervise and coordinate roofing crews to ensure projects are completed on time, within budget, and to company standards.
- Technical Expertise: Perform roofing installations, repairs, and maintenance using industry best practices and high-quality materials.
- Customer Interaction: Communicate directly with homeowners to address concerns, provide updates, and ensure satisfaction throughout the project.
- Service Calls: Respond to service requests, diagnose issues, and perform necessary repairs or maintenance.
- Quality Control: Conduct inspections to ensure work meets company standards and complies with safety regulations.
- Problem Solving: Troubleshoot and resolve on-site challenges, including material shortages, weather delays, or unexpected structural issues.
- Safety Compliance: Enforce safety protocols and ensure all crew members adhere to OSHA guidelines and company policies.
- Documentation: Maintain accurate records of work performed, including photos, notes, and customer signatures.
- Training & Mentorship: Provide guidance and training to crew members to improve skills and ensure consistent quality.
Qualifications:
- 3+ years of hands-on experience in roofing, carpentry, or a related field.
- Strong knowledge of roofing systems, materials, and installation techniques.
- Proven ability to lead and manage crews in a fast-paced environment.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to interact professionally with homeowners and team members.
- Valid driver’s license and reliable transportation.
- OSHA 10 or 30 certification (preferred but not required).
- Ability to work in various weather conditions and physically demanding environments.
What We Offer:
- Competitive hourly wage with opportunities for overtime.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
- The chance to work with a reputable company that values integrity, quality, and customer satisfaction.
How to Apply
If you're ready to join our team, we’d love to hear from you! Please send your resume and a cover letter detailing your qualifications and interest in the Roofing Service Technician / Job Supervisor position to drew@associateroofing.com.
Associate Roofing is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees.